Always fax both the authorization and prescription to the appropriate VA medical center. If the Veteran prefers to take his or her prescription to the pharmacy, he or she will also need to bring the authorization.
Providers may write a prescription for a Veteran as part of an episode-of-care authorized by TriWest.
Medications may be filled at either a VA Pharmacy or Consolidated Mail Outpatient Pharmacy (CMOP).
If the Veteran needs a medication that’s not on VA’s National Formulary:
- Providers should contact their local VA medical centers and request a Formulary Request Review Form.
- Fill out the form and return it to the VA medical center.
- Wait for approval or denial. Turnaround time may take around 96 hours. If approved, providers may proceed with prescribing the medication.
PC3 or VCP providers may also prescribe a Veteran medication for urgent or emergent care. In this case:
Write a prescription for a 14-day supply without refills.
If additional medication is needed after the 14-day supply, write a second prescription to be filled at a VA Pharmacy or CMOP.
- If the prescription is for a non-formulary drug, the provider may write an initial 14-day supply. However, if the medication needs to be continued, the provider needs to contact its local VA medical center and fill out a Formulary Request Review Form, as outlined above.