TriWest - Veteran Services

Veteran Services: Honored To Do Our Part

Fulfilling Our Nation's Obligation to Veterans

Fulfilling Our Nation's Obligation to Veterans TriWest is honored and humbled to administer the Department of Veterans Affairs (VA) Patient-Centered Community Care (PC3) program and the Veterans Choice Program (VCP) (until it ends on June 6, 2019) to provide quality and timely health care to our Nation’s Veterans.

Tens-of-thousands of VA employees deliver care to nearly six million Veterans through VA’s network of 154 Medical Centers; 800 Community-Based Outpatient Clinics; 126 Nursing Homes; and 35 Domiciliary facilities. Yet, despite the reach of this vast network, there are times when VA turns to medical professionals in the community and asks them to serve too. There are currently two programs to meet these needs. This is where TriWest comes in.

The Veterans Affairs Patient-Centered Community Care Program (PC3)

With PC3, VA can call on TriWest to help coordinate Veteran care from a health care provider in the community. Every one of the nearly 1,000,000 health care providers in the TriWest network has to meet VA-required quality standards to ensure that Veterans always receive the highest quality care. Additionally, our health care providers make certain that Veterans' VA medical records remain up to date by returning information about the care and treatment they received to VA.

Veterans are eligible for this program if they have been informed by their local VA medical facility or if they've received a call or a letter from TriWest.

The Veterans Choice Program (VCP)

The Choice program is scheduled to end after June 6, and all community care will be transitioned to the Patient-Centered Community Care (PC3) Program.

Although this transition should be seamless to most Veterans, please be advised that beginning May 1, TriWest can no longer accept or create new Choice program referrals. Instead, Veterans should contact their assigned VA Medical Center to initiate a PC3 referral for the care you need. That referral will be processed by TriWest for your community health care needs.