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Community Care Network Providers

Enroll Online for EFT/ERA for Faster Payments

Say goodbye to waiting for mailed checks to arrive with online EFT/ERA enrollment in a new fast, secure app on the Availity Essentials page.

Enroll for EFT/ERA

Proudly Caring for Our Nation's Heroes

Department of Veterans Affairs (VA) Community Care Providers: Thank you for caring for our nation’s Veterans.

Here you can access training and tools for VA’s Community Care Network (CCN).

Doctor providing care to Veteran patient

Community Care Network Resources


CCN Secure Login (Availity)

Access TriWest’s Payer Space on Availity for secure transactions, CCN quick reference guides, the Provider Handbook, and live or on-demand training.


Access VA's Referral Network

Use VA's HealthShare Referral Manager (HSRM) to request additional services, review referrals, and upload medical documentation.


Search Multiple Claims

Visit Availity for secure Claims Status Check or call 877-226-8749 for automated entries.


Check Claims Status Online Anytime

No Availity account? Use claims status lookup tool instead.


Take CCN Training

Watch a CCN bite-sized MicroLearning video, or register for an interactive CCN onboarding webinar conducted by our Provider Training Team.

Join Our Network

Interested in joining the network to care for Veterans in your community? Join now!


Corporate Philosophy

Hear about the importance of serving Veterans from members of our senior leadership team.


Read Our Newsletter

Stay updated on VA community care. Read the monthly e-newsletter, Provider Pulse.


Proudly Caring for Our Veterans

Let your community know that you proudly care for Veterans with a print-ready sign for your office and a "badge" for your website!


Dental Resources

Access Delta Dental resources including the Provider Handbook, Dental Office Toolkit, and learn more with training videos on Availity.


VA Fee Schedule

VA calculates its fee schedule to align with industry best practices. See VA’s site for details.


CCN Provider Handbook

Applies to TriWest network providers in CCN Regions 4 and 5.

TriWest Serves Community Care Network Regions 4 and 5

VA purchases care in the community to ensure Veterans receive the health care services they need. The new consolidated approach to purchasing this care is through the Community Care Network, or CCN.

CCN covers all U.S. states and territories with an established set of regional boundaries aligned to state borders to provide local flexibility and increased access to care. VA relies on the third party administrators to develop and administer regional networks of high-performing, licensed, and contracted health care providers.

VA Map of CCN Regions Map of VA CCN Regions

Patient-Centered Community Care (PC3) Update

PC3 officially ended in Alaska and the U.S. Pacific Territories on March 31, 2022. TriWest will continue to pay PC3 claims on approved referrals for dates of service through the authorization expiration date or March 31, 2022, whichever comes first. Providers should submit all PC3 claims to PGBA within 30 days for timely reimbursement.

To access the PC3 Provider Handbook or Quick Reference Guides, log in to

To learn more about TriWest, visit the About section of this site.

Updated: 5/1/2023 11:39:25 AM