Accreditations and Certifications

Case Management 7.0 Expiration Date: 09/01/2026

Provides for interactive care coordination in collaboration with patients and other stakeholders.

Disease Management 5.0 Expiration Date: 09/01/2026

Provides for interactive care coordination in collaboration with patients and other stakeholders.

Health Utilization Management 8.1 Expiration Date: 09/01/2026

Provides for interactive care coordination in collaboration with patients and other stakeholders.

Health Network 8.0 Expiration Date: 08/01/2026

Performs and/or delegates health network functions, including management, credentialing and recredentialing.

Health Network 8.0 Expiration Date: 08/01/2026

Performs and/or delegates health network functions, including management, credentialing and recredentialing.

Case Management 6.0 Expiration Date: 06/01/2026

Provides for interactive care coordination in collaboration with patients and other stakeholders.

TriWest is honored to receive BenchmarkPortal’s Top Large Contact Center Award for the fifth consecutive year. This award recognizes large contact center operations that are judged by 20 key efficiency and effectiveness performance indicators for contact centers nationwide with more than 251 agents. Winners demonstrated the ability to consistently provide superior service and financial performance based on metrics such as average contact handle time, average speed to answer questions, and customer and agent satisfaction.

Past Years: 2024, 2023, 2022, 2021