***VA Staff Portal Update***

The following update is effective as of June 2, 2017

  1. "Add Documents" form:

The following update is effective as of May 26, 2017

The following update is effective as of May 1, 2017

  1. "Search" tab:

The following update is effective as of April 28, 2017

  1. All Tabs have VA Consult ID added:

New Sign On Process:

 

The following update is effective as of January 18, 2017.

  1. "SAR Review" tab:

The following update is effective as of January 13, 2017.

  1. Provider Directory search tool added for all users.

The following update is effective as of December 14, 2016.

  1. SAR Review process has been modified to help associate SAR Requests back to the original Auth and show the full picture of care provided. In order to do this for SAR (Secondary Authorization Requests) created AFTER 12/13/2016:
  2. "SAR Review” tab:
  3. New event in “Notifications” tab with Type = ‘Veteran SAR Review Comments”:
  4. "Search”/Auth Detail screen:
  5. See attached document for more details and screen-prints regarding these changes.

The following update is effective as of October 11, 2016.

Dear Department of Veterans Affairs Staff,

Welcome to the TriWest Department of Veterans Affairs (VA) Patient-Centered Community Care (PC3) and Veterans Choice Program (VCP) portal for VA staff.

TriWest Healthcare Alliance is honored to support VA in meeting the health care needs of those who have sacrificed so much in defense of our freedom. It is our privilege to stand alongside VA in providing timely access to high quality health care for our nation's Veterans. We are proud to be your partner in this endeavor.

TriWest remains focused on providing outstanding customer service to our nation’s deserving Veterans, delivering access to our high quality network of health care providers, ensuring the Veteran’s medical documentation is sent to VA after health care is provided, and processes provider claims for payment.

It is our privilege to share this responsibility with you as we continue to refine the PC3 and VCP programs. Thank you for the privilege to be part of the team, as we serve the health care needs of Veterans whose service inspires us all!

Very Respectfully,

Mac Signature
Frank Maguire, MD
Chief Medical Officer

Dave Signature
David J. McIntyre, Jr.
President and CEO


General Information


VA Portal Documentation


TriWest Provider Directory

Please note: In each provider directory the Program Type column identifies the type of agreement a provider has with TriWest. PC3 providers have contracts that allow them to accept all referrals, to include Choice, whereas Choice providers can only accept Choice authorizations.

Region 3:

Region 5:

Region 6: