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Claims Information

All VA claims file electronically. For fastest, most accurate processing, file via EDI. For fastest payment, establish electronic funds transfer.

Learn more about electronic claims and how to avoid the most common VA claims errors below.

Set Up Electronic Claims Processing

Enroll in EDI with PGBA to establish electronic claims processing. Complete and submit the PGBA EDI Provider Trading Partner Agreement form.

Have questions about setting up EDI with PGBA? Read this EDI FAQ.

Already have a clearinghouse? Read this PGBA Claims FAQ.


Avoid Common Errors

The VA referral number is required on all VA claims except urgent care. Claims without the VA referral number will be denied.

Avoid the top 3 most common errors in VA claims processing.

Check Claims Status Online Anytime

Log in to Availity to get real-time status updates at any time for an unlimited number of claims.

Chat with TriWest Securely from Availity

Visit Availity and select the TriWest Payer Space. Choose Chat with TriWest to check claims status 24/7 or chat with a representative 8 a.m. – 6 p.m. in your time zone.

Check Multiple Claims and View Remittances

Visit Availity and select Claims & Payments on the top navigation, then select Claim Status.

No Availity Account?

Use this Claim Status Lookup Tool for a quick status check, one claim at a time.


Establish Electronic Funds Transfer

Avoid waiting for a paper check. Take the time to set up EFT today!

Complete and submit the PGBA EFT/ERA Enrollment Package.

Learn More – Sign Up for Claims Training

Log in to Go to TriWest’s Payer Space. Select the TriWest Learning Center. Click on Sessions. Register for the “PGBA Claims” webinar.


You can contact TriWest Provider Services at or call TriWest’s toll-free CCN Contact Center at 877-CCN-TRIW (877-226-8749).

Address to Submit Paper Claims to PGBA

TriWest VA CCN Claims
PO Box 108851
Florence, SC 29502-8851

Updated: 9/1/2022 8:35:21 PM