Quick Alert Fact Sheet

What is QuickAlert?

• On August 15, 2007, TriWest Healthcare Alliance (TriWest) is launching "QuickAlert" – a new service for West Region TRICARE beneficiaries registered on www.triwest.com.
• TriWest’s QuickAlert service provides beneficiaries with a fast, convenient, and secure notification when their authorization or referral has been processed.
• QuickAlert saves beneficiaries the trouble of calling TriWest, their MTF or civilian provider for the status of a requested authorization or referral.

How does QuickAlert work?

• With QuickAlert, registered beneficiaries will receive an e-mail from TriWest whenever an authorization or referral is processed in their name.
• Registered beneficiaries must login to www.triwest.com to review the authorization or referral.
• Only one QuickAlert will be generated to a registered beneficiary per authorization or referral.
• Registered beneficiaries can check the status of their authorization at their convenience; www.triwest.com is available anytime.
• Beneficiaries may unsubscribe anytime from the QuickAlert system by simply clicking on the "unsubscribe" link in their QuickAlert notification and following the prompts.
• Beneficiaries will continue to receive a printed copy of their authorization and referral notifications through the mail.

QuickAlert is another value-added service provided by TriWest Healthcare Alliance. Beneficiaries are encouraged to take advantage of other convenient online resources available at www.triwest.com.

- Find a health care provider	- Download forms	- Pay enrollment fees
- Check claims status	- Track out-of-pocket costs	- Establish automatic payments
- Read TRICARE news & updates	- Verify eligibility	- Update personal information

Note: TriWest’s Web sites are not intended for use by children under the age of thirteen and TriWest does not knowingly collect personal information from children under the age of thirteen on the site.  If TriWest becomes aware that we have inadvertently received personal information from a visitor under the age of thirteen on the site, we will delete the information from our records.