Save Time and Money with TRICARE’s Mail Order Pharmacy

Instead of heading to the pharmacy every month to refill your prescriptions, now might be a good time to think about switching to the TRICARE Mail Order Pharmacy. Getting medications through the mail is one of the easiest changes you can make to save yourself time and money every month.

"We think the mail-order pharmacy is the best way to get medications that you’ll be taking for a long time or the rest of your life," said Capt. Thomas J. McGinnis, U.S. Public Health Service, pharmaceutical operations directorate chief. "Getting them delivered to your home is convenient and cost-effective."

When you choose to receive medications through the mail, you can save as much as 66 percent off what you now pay for your prescriptions at a retail pharmacy.

Money in Your Pocket

If you take prescription medications regularly for conditions such as heart disease, high blood pressure or diabetes, and want to avoid the expense of continually filling and refilling the prescriptions at your local pharmacy, the mail order option is for you. For every prescription you fill at a retail pharmacy, you pay a $3  for generic medications and $9 for brand-name medications every month.

If you fill those same prescriptions through the mail order pharmacy, your prescription remains the same, but you receive a 90-day supply for the same price. A year’s supply of a single generic medication costs you $12 through mail-order instead of $36 at a retail pharmacy.

How to Sign Up

Before your next prescription is written, tell your provider you want to use TRICARE’s mail-order service to fill your prescriptions. Ask your provider to write two prescriptions: the first for a one-month supply to fill immediately at local pharmacy, and the second—a maximum 90 day supply—for submission to the mail-order pharmacy.

The first time you use the mail-order option, you must fill out the registration form (available by phone or online) and mail it in with your prescription to Express Scripts, Inc.(ESI). Along with your prescription(s) and registration, you must include a $3 co-payment for generic medications, a $9 co-payment for brand name medications or a $22 co-payment for non-formulary medications for each prescription.

"Signing up for the mail order pharmacy is easy," said General Eldon Granger, Deputy Director of the TRICARE Management Activity.  "Just fill out one form, mail it in and you’re all set. Then you can either mail in your new prescriptions, or have your doctor’s office fax them."

Online www.express-scripts.com/custom/dod/ben_message/
In the United States and its territories 1-866-363-8667
Outside the United States and its territories 1-866-275-4732, select option 5
TDD (for the deaf and hard of hearing) 1-877-540-6261