Updating DEERS

Change in military life is about the only constant TriWest beneficiaries seem to enjoy. However, as career changes move you from one region to the next, or as your family grows or gets smaller, keeping your Defense Enrollments Eligibility Reporting System (DEERS) information updated can ensure everyone eligible receives the benefits TRICARE has to offer.

Qualifying Life Events (QLE)

Beneficiaries that experience any of the following QLEs should update their DEERS information as soon as possible:

• Marriage
• Birth or adoption of a child
• Placement of a child in the legal custody of the member by an order of the court
• Divorce or annulment
• Death of a spouse or family member
• Family member becomes ineligible (e.g., child ages out)

How to Update DEERS

To verify that your personal information is correctly recorded with DEERS, contact TriWest Healthcare Alliance at 1-888-TRIWEST (888-874-9378). You also can visit your local TRICARE Service Center or the nearest uniformed services personnel office (ID-card issuing facility), or contact the Defense Manpower Data Center Support Office (DSO) at 1-800-538-9552.

If information is incorrect, note that registered family members may make address changes only. These can be done online at http://www.tricare.mil/deers/default.cfm.

The military sponsor (or someone with the sponsor’s power of attorney) is the only individual who can add or delete a family member from DEERS. To do so, be prepared to provide such documents as:

• an original marriage license
• divorce decree
• adoption papers
• death or birth certificate
• AND
• DD Form 1172 (Application for Uniformed Services Identification Card and DEERS Enrollment)

Updating DEERS is easy

You may update your DEERS information in any of the following ways:

• Visit an ID card issuing facility (To locate one, visit www.dmdc.osd.mil)
• Call 1-800-538-9552
• Fax changes to 831-655-8317
• Mail changes to:

                             Defense Manpower Data Center Support Office
                             Attn: COA
                             400 Gigling Rd.
                             Seaside, CA 93955-6771

You may update your address only online in DEERS by visiting: www.dmdc.osd.mil/appi/address/index.isp.