Community Care Network Providers
Proudly Caring for Our Nation's Heroes
Department of Veterans Affairs (VA) Community Care Providers: Thank you for caring for our nation’s Veterans.Here you can access training and tools for:
- VA’s Community Care Network (CCN)
- VA’s Patient-Centered Community Care (PC3) program
Thank you for joining us On a Mission to Serve®.
Important COVID-19 Information
Check the COVID-19 Resource Page as the situation regarding COVID-19 (Coronavirus) continues to evolve.
Community Care Network Resources
Access TriWest’s Payer Space on Availity for secure transactions, CCN quick reference guides, the Provider Handbook, and live or on-demand training.
Use VA's HealthShare Referral Manager (HSRM) to request additional services, review referrals, and upload medical documentation.
Options include secured access via Availty.com or IVR automated access: (877) 226-8749.
Watch a CCN bite-sized MicroLearning video, or register for an interactive CCN onboarding webinar conducted by our Provider Training Team.
TriWest Serves Community Care Network Regions 4 and 5
VA purchases care in the community to ensure Veterans receive the health care services they need. The new consolidated approach to purchasing this care is through the Community Care Network, or CCN.
TriWest is VA's third party administrator for CCN Regions 4 and 5.
CCN covers all U.S. states and territories with an established set of regional boundaries aligned to state borders to provide local flexibility and increased access to care. VA relies on the third party administrators to develop and administer regional networks of high-performing, licensed, and contracted health care providers.
On Aug. 6, 2019, VA awarded TriWest a contract to administer the new CCN in Region 4, which includes 13 western states. TriWest began full health care delivery in Region 4 in late August 2020. On Oct. 1, 2020, VA awarded TriWest a contract to administer CCN in Region 5 (Alaska). Six months following award, TriWest anticipates beginning the delivery of health care services in Alaska. TriWest continues to administer the Patient-Centered Community Care (PC3) program in CCN Region 6 at this time.
To learn more about TriWest, visit the About section of this site.