Search Our Site:
TriWest Healthcare’s Call Center has been recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience” About TriWest \| Employment \| Contact Us \| Site Map \| News Room Terms and Conditions \| Privacy Policy \| TRICARE.mil Copyright 2010 © - TriWest Healthcare Alliance For J.D. Power and Associates 2010 Call Center Certification Program^SM information, visit www.jdpower.com
Need Help Logging in? Your opinion is important to us! Let us know how we're doing.	Home » Beneficiary Services » ePay The information on this page is intended for those TRICARE beneficiaries living in the TRICARE West Region. Not sure which TRICARE region you live in? View your regional contact information here. Close If you are currently paying online with your preferred financial institution, that means a physical check is being cut from your bank and mailed to TriWest. A change is needed to become compliant with TRICARE’s electronic requirement. Click here to complete the EFT form which will directly transfer electronic funds from your financial institution to TriWest. Close Do I need to pay fees? Yes. Retired service members, their families, survivors, eligible former spouses, and others enrolled in TRICARE Prime are required to pay an annual enrollment fee. No. There are no enrollment fees for Active Duty Service Members (ADSMs) and Active Duty Family Members (ADFMs) enrolled in TRICARE Prime, TRICARE Prime Remote (TPR), or TRICARE Prime Remote for Active Duty Family Members (TPRADFM). Start now... Already registered on TriWest.com? Log in select preferred method of payment Not yet registered? Print & mail by preference: Allotment EFT Register on TriWest.com & Sign-up for ePay today! Questions? Call 1-888-TRIWEST TRICARE will require mandatory electronic payment of Prime enrollment fees (do I need to pay fees?). That means TriWest Healthcare Alliance may only accept payment by one of the following methods: Allotment. Set-up a monthly automated deduction from the sponsor’s uniformed services retirement pay. Electronic funds transfer (EFT). Transfer funds directly from your financial institution to TriWest and not as an online bill pay from your bank. Read more>> ePay Fast Facts A Secure site brings peace of mind For your safety, TriWest uses a secure Web site that comes with protected access while managing your family’s healthcare. No TRICARE Prime enrollment fees as an Active Duty Service or Family Member Even with no fees due, as a registered user on TriWest.com you can check claim status and receive QuickAlert e-mails when your authorizations or referrals are processed, reducing your wait time for specialty care; no more waiting for the mail. Payment history at a glance For your convenience, you will be able to view payment history and claims status when you want, from any Internet connection around the world. Ensure Seamless Coverage When You Update DEERS Is your address current? Have you had a life-changing event—perhaps a baby? Then you’ll want to make sure you and your new bundle of joy are covered. TRICARE’s Beneficiary Web Enrollment (BWE) site allows TRICARE sponsors to simultaneously update personal contact information to TRICARE and DEERS anytime, from any Internet connection.

Locate an MTF (Military Treatment Facility)

TriWest Healthcare Alliance Recognized for Call Center Customer Satisfaction Excellence

TriWest Healthcare’s Call Center has been recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience”

About TriWest | Employment | Contact Us | Site Map | News Room

Terms and Conditions | Privacy Policy | TRICARE.mil

For J.D. Power and Associates 2010 Call Center Certification Program^SM information, visit www.jdpower.com

Everything to Know About Your TRICARE Benefits

Your opinion is important to us! Let us know how we're doing.

The information on this page is intended for those TRICARE beneficiaries living in the TRICARE West Region. Not sure which TRICARE region you live in? View your regional contact information here.

If you are currently paying online with your preferred financial institution, that means a physical check is being cut from your bank and mailed to TriWest. A change is needed to become compliant with TRICARE’s electronic requirement. Click here to complete the EFT form which will directly transfer electronic funds from your financial institution to TriWest.

Do I need to pay fees?

Yes.
Retired service members, their families, survivors, eligible former spouses, and others enrolled in TRICARE Prime are required to pay an annual enrollment fee.

No.
There are no enrollment fees for Active Duty Service Members (ADSMs) and Active Duty Family Members (ADFMs) enrolled in TRICARE Prime, TRICARE Prime Remote (TPR), or TRICARE Prime Remote for Active Duty Family Members (TPRADFM).

Start now...

Already registered on TriWest.com?

Log in
select preferred method of payment

Not yet registered?
Print & mail by preference:

TRICARE will require mandatory electronic payment of Prime enrollment fees (do I need to pay fees?). That means TriWest Healthcare Alliance may only accept payment by one of the following methods:

Allotment. Set-up a monthly automated deduction from the sponsor’s uniformed services retirement pay.
Electronic funds transfer (EFT). Transfer funds directly from your financial institution to TriWest and not as an online bill pay from your bank.
Read more>>

ePay Fast Facts

A Secure site brings peace of mind

For your safety, TriWest uses a secure Web site that comes with protected access while managing your family’s healthcare.

No TRICARE Prime enrollment fees as an Active Duty Service or Family Member

Even with no fees due, as a registered user on TriWest.com you can check claim status and receive QuickAlert e-mails when your authorizations or referrals are processed, reducing your wait time for specialty care; no more waiting for the mail.

Payment history at a glance

For your convenience, you will be able to view payment history and claims status when you want, from any Internet connection around the world.

Ensure Seamless Coverage When You Update DEERS

Is your address current? Have you had a life-changing event—perhaps a baby? Then you’ll want to make sure you and your new bundle of joy are covered. TRICARE’s Beneficiary Web Enrollment (BWE) site allows TRICARE sponsors to simultaneously update personal contact information to TRICARE and DEERS anytime, from any Internet connection.